Car Part Kings

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Reviews about Car Part Kings

• Robert Confidential
  ★ ☆ ☆ ☆ ☆
  WARNING STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  I ordered 2 parts. Car King charged my credit card instantly for the 2 parts then called me claiming 1 part was not in stock. 3 days later my order still listed both parts and claimed a shipping label was created. 2 days later they said order was shipped and both ordered parts shipped even the one they said was not available one box one tracking code. I receive the package and on the outside of the box it stated only one part was in the box with the said tracking code. I opened up the box and I find a small box inside with the part number of the part I was told was not available. I opened up the part box and I find a wrong part with a different part number. I called and got a rep and he confirmed only one box was shipped. At the same time he claimed the other part that that I did not receive and was suppose to be available was not in stock or available. As far as the wrong part he said They will ship me another one direct from factory and when I said for him to send me a return label for the wrong part sent he said the 14.11 part was not worth them to get back because shipping cost more than it was worth. He also said my credit card will be refunded for the part I did not receive. At this time my account with them still says both parts were shipped and order complete. My credit card has not been refunded and e-mails or phone calls have not been returned. I did a internal e-mail on their website asking where is my refund for the part not received and where is the replacement correct part I was told I would receive for the boxed wrong one I got. OH, I got a response from that and all it said was for me to send it back on my Dollars. Nothing about any refund on crooked charging of my card for Items the website said many were available then none available or received much less about any parts being shipped.
  PEOPLE if you read this Google for complaints and also read BBB complaints on this company. You will see this is not a sole problem and also if you get a wrong part Carpartsking will not honor the free return for parts shipped that are faulty, the wrong part shipped at their mistake.

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